Work with us! We have openings for the following positions.

Career Opportunities

Remote - Remote/ Hybrid Opportunities Available, CT
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Team Lead play an extremely important role in motivating teams and ensuring their success. The Provider Relations Team Lead assists the Provider Relations Supervisor with overall Provider Relations Department operations by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Work with Supervisor to understand companywide…
We’re looking for a results-driven Billing Specialist with experience in the health care and transportation, industries. Billing Specialist is responsible for overseeing the billing process for customers or patients. Their duties include processing payments on behalf of a customer or patient, maintaining organized financial records to aide reporting and calculating bill totals by reviewing…
Remote/Hybrid Opportunities Available, CT
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The Service desk Analyst 1 is the first point of contact for our customers who contact our IT Service Desk. While providing the highest level of customer service, the Service desk Analyst responds to incoming service desk tickets, documents all information in the ticketing system, uses a knowledge base tool along with their expertise to resolve tier 1 requests in accordance with all service…
The Specialized Transportation Coordinator 1 will serve as the first point of contact for clients affiliated with Workers Compensation and Special Education Transportation, Facilities based, or other non-Medicaid transportation while aiding in the development/monitoring of the Transportation Provider network as it relates to Specialized Transportation. Essential Duties and Responsibilities
The Provider Relations Field Supervisor is responsible developing, training and overseeing the Office of Specialized Transportation (OSTS) Provider Network. Essential Duties and Responsibilities include the following. Other duties may be assigned. Working closely with Business Development to find new transportation providers (TP) for the Office of Specialized Transportation Services (OSTS)…
Remote/Hybrid Opportunities Available, CT
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Provider Relations Coordinator Responsibilities include the following: Is the first point of contact, either through incoming calls or emails, for the transportation provider network Assist transportation providers with problem resolution and claims issues. Report related issues to PR 2 for follow-up. Process incoming calls accurately based on the call reason and notate properly. Be…
Remote/Hybrid Opportunities Available, CT
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Responsible for maintaining performance standards for customer service representatives to ensure quality service. Tasked with Call Monitoring. In additional to reviewing calls and grading based on specific call scripts, analysis of patterns and anomalies should be identified. Must be knowledgeable across departmental responsibilities and client specific details as well as the job of the…
Remote/Hybrid Opportunities Available, CT
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Responsible for developing and maintaining strong and effective relationships with key accounts (Customers, Clients, Funding Sources) of CTS as assigned, including responsibility for managing and coordinating different projects related to the needs of the accounts and CTS to ensure they benefit one another and meet business goals. Essential Duties and Responsibilities: include the following…
Remote/Hybrid Opportunities Available, CT
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Under the direct supervision of the Contact Center Manager, the Customer Service Representative 1 is responsible for providing exemplary customer service to Managed Care Organizations, Medicaid members, caseworkers, medical providers, and CTS’s Non-Emergency Medical Transportation Provider Network. Using the knowledge of company products, services, and policies to assist callers with…
Under the general supervision of the President and Chief Executive Officer, the Chief of Corporate Communications & Growth is responsible for the creation and oversight of a consistent and effective internal and external communications plan across the organization; maintaining a crisis communications plan and participating in crisis communications efforts; facilitating strategic planning…
The HR analyst will be responsible for compiling, structuring, and analyzing human resources data to make conclusions that help streamline all processes, suggest ways to improve the structure in the organization, and implement and facilitate training initiatives. The Human Resource Analyst will gather and process qualitative and quantitative data around jobs, compensation and employment trends…