Career Opportunities

Under the direct supervision of the Contact Center Manager, the Customer Service Representative 1 is responsible for providing exemplary customer service to Managed Care Organizations, Medicaid members, caseworkers, medical providers and CTS’s Non-Emergency Medical Transportation Provider Network. Using the knowledge of company products, services and policies to assist callers with…

As a nationally recognized leader in non-emergent transportation, Coordinated Transportation Solutions, Inc. (CTS), headquartered in Trumbull, Connecticut, is a not-for-profit 501(c)(3) organization dedicated to its mission of increasing the availability of cost-effective and efficient transportation services to vulnerable populations and communities. With 25 years of experience and a national…

The Learning and Development Manager will assess talent development needs of our business and implement company-wide talent development programs that drive productivity and enhance the effectiveness of our workforce. The manager supervises a trainer and facilitates systems training, compliance training and other training programs as required. Essential Duties and Responsibilities include the…

We are looking for a results-driven Staff Accountant, who will contribute to the efficient and effective workings of the finance department by executing daily accounting tasks with a strong attention to detail. This role will utilize accounting knowledge, time management skills and effective problem solving to ensure success. Essential Duties and Responsibilities: Assist Controller and…

The Service Desk Analyst II is responsible for providing support for all systems and software utilized by the organization. Support is provided to internal customers and Contractors. The Service Desk Analyst II possesses the ability to manage service desk incidents independently bringing closure to incidents within identified service level agreements. He or she has the ability to discern when…

Essential Duties and Responsibilities include the following: Is the first point of contact, either through incoming calls or emails, for the transportation provider network Assist transportation providers with problem resolution and claims issues. Report related issues to PR 2 for follow-up. Process incoming calls accurately based on the call reason and notate properly. Be…

The Human Resource Generalist will partner with department leaders to implement and support HR and business strategies that will manage the workforce effectively and cover daily, key functions of human resources; employee relations, talent acquisitions and onboarding, performance management, coaching and counseling. The generalist will partner with HR Executive to enforce company policies and…

The HR analyst will be responsible for compiling, structuring, and analyzing human resources data to make conclusions that help streamline all processes, suggest ways to improve the structure in the organization, and implement and facilitate training initiatives. The Human Resource Analyst will gather and process qualitative and quantitative data around jobs, compensation and employment trends…